Preserving the Friendly Computer
A note from the desk of Tom Silverthorn
Our dedication to swift expert friendly service, will always be a top priority at Silverthorn Enterprises (SE) because, understanding the endless changes to computers and software can be rather scary.  Over the past several years we have seen so much advancement, that it is hard to know just what we need.  We now have the Pentium IV processor, CD Drives, CD burners, DVD, DVD burners, Video Capture, multiple storage drives, DDRAM, and so much more that I has become difficult to choose.  I have been working with computers since the days of 8088 and I know the need for continued to study and training a seasoned technician needs.
       The popularity of the Internet has brought another concern, attacks from viruses, hackers, spy ware, and ad ware.  Viruses like to get in and mess with the proper operation, while hackers and spy ware try to get information off computers, and those annoying ad that pop up can cause major trouble as well.  We recommend that you get a good anti virus program such as Norton's or Mcaffé's anti-virus to protest your computer from virus attacks, a good software to detect and remove the spy ware and ad ware is recommended as well, we use SPY HUNTER.  We will assist you in the right choice for your needs.
      Last, but definitely not least is the importance of  proper maintenance of your computer. Our recommendation is that it be done once a week or you may have serious troubles down the road.  To do maintenance you need to start with disk clean up If we set it just click the ok buttons as they appear we have taken care of all settings, however you may want to review the first time so if anything changes you can return it the settings.  If we did not set up you computer, please review the setting and make the proper choices.  Remember this will remove thing from your computer permanently so make your choices carefully.   Windows 95/98/ME
       You now need to run scan disk on all hard drives and partitions on your computer.  There is a widow at the top of scan disk that will show all the drives on the computer you need to run scan disk on each of these drives. 
       After scan disk is completed you need to run disk defragmenter.  The file system on the computer works very similar to a file cabinet in you home some times we might put papers in the wrong folder, so at a later date we return discover this error and correct it.  Defragmenter works in much the same way and should be performed on all drives.  It is much easier as the scroll window on defragmenter has a choice to do all physical drive, choose this and begin the defragmentation.  Please not with the use of the larger hard drives, and this may take awhile.
Windows XP
   You will need to run disk defragmenter.  In windows Xp Scan and Disk Defragmenter are one program and work together.  As in the earlier versions of windows this defragmenter has the choice to do all physical hard drives, please choose this and then click ok, remember this process can take some time to complete.
       Please remember we are here to aid on your way to a properly working computer and are ready to assist you with any problems.

Thomas R. Silverthorn CET
Silverthorn Enterprises