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Providing
Quality Internet Access
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Acceptable Use
Policies
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| This is a
legal agreement between you and Silverthorn Enterprises for the use of
the WMIS Internet ("WMIS Internet") on-line gateway and Internet access
service and related features (the "Service"). If you do not agree to the
terms and conditions in this Agreement, do not register for or use the
Service. By completing the registration and using the Service, you signify
your agreement with the terms and conditions of this Agreement. If you
do not agree to all of the terms and conditions of this Agreement, please
return the client software and all associated materials to WMIS Internet. |
Table of Contents
Introduction
General
Impersonation
Network unfriendly activity
Unauthorized uses - non-payment
Excessive usage, bandwidth or disk utilization
Idle Timeouts
Automated Data
Service, Network and System Interference
Facility Usage
Privacy
Censorship
Illegal Activity
Copyright Infringement |
E-mail
Notices from WMIS Internet
Unsolicited E-mail
Mail bombing
Harassment
Other E-mail related issues
News
Newsgroups
Newsgroup spamming
Off-topic or inappropriate newsgroup postings
Internet Relay Chat (IRC)
Miscellaneous
Acceptable Use Policy Modifications |
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Introduction
This document provides a general understanding of WMIS Internet's
policy on the Acceptable Use of the WMIS Internet Internet access service
(the "Service"). It is designed to help protect our Service, our customers,
and the Internet community, from irresponsible or illegal activities. We
hope and expect that common sense and good judgment will guide all of our
subscribers' Internet activities. These guidelines point out generally
accepted practices on a range of topics and the general WMIS Internet Service
approach to these areas.
The key contributing factors to decisions and actions taken on Acceptable
Use Policy violations include but are not limited to protection of our
customers and our resources, provision of quality service to our customers,
compliance with applicable law, and the protection of our reputation as
a service provider.
If a WMIS Internet account is involved in a violation of these policies,
we reserve the right to suspend or terminate Service without notice.
Our preferred course of action would be to advise the account owner of
the inappropriate behavior and any corrective action that may be necessary.
However, repeated or flagrant violations of these policies may result in
immediate termination of Service.
In the event that an account is deactivated or canceled as a result
of any activities proscribed by these policies, the account may be subject
to set-up fees, reactivation charges and/or deposit requirements to be
determined by WMIS Internet if such account is permitted to be re-activated
or re-established. Users whose accounts have been canceled for misuse or
violation of the Service Agreement or these policies are not entitled to
re-register for the Service without express written approval from WMIS
Internet outside the normal flow of the registration process. Any further
registrations for the Service by or for the user whose account has been
terminated for such activities may be rejected or the new account(s) may
be terminated upon discovery, and such further registration or use may
subject the user to additional account set-up, analysis, monthly usage
and/or termination charges for each such registration in amounts to be
determined by WMIS Internet.
WMIS Internet may take such action as it deems appropriate against
any subscriber or account user for violations of the Service Agreement
or of these policies. However, there is no promise or obligation on our
part to monitor or police any such activity and WMIS Internet will have
no liability to any party for any other party's violation of these policies
or the Service Agreement. |
General
Impersonation
| You may not attempt to send Electronic Mail or USENET News articles
using a name and address of someone other than yourself. Attempting to
impersonate any person, using forged headers or other identifying information,
is prohibited. Attempts to do so that are discovered by WMIS Internet or
reported by other parties may be reported to the proper authority immediately,
and may result in the offending account being terminated immediately. The
use of anonymous re-mailers and nicknames, by themselves, does not necessarily
constitute impersonation if it is not being done with the intention of
misleading the recipient or another party into believing that you are some
other specifically identifiable user or person other than yourself. |
Network unfriendly activity
| Activities which adversely affect the ability of other people or
systems to use WMIS Internet Services or the Internet is prohibited. |
Unauthorized uses - non-payment
| Sharing dial-up accounts on unlimited usage plans with anyone other
than immediate family members, or re-selling Service without express written
consent from WMIS Internet, or offering any public information service
using such accounts, such as running a web server or FTP server, is prohibited.
Subscribers may not provide public or commercial information over such
dial connections. WMIS Internet does offer dedicated connection services
for such purposes. Untimely payment of any and all amounts due may result
in account cancellation. |
Excessive usage, bandwidth or disk utilization
| Where WMIS Internet account, service or feature descriptions specify
limits on bandwidth and/or disk utilization, use in excess of those limits
is not permitted without an appropriate change in account type or status
and may incur additional charges for such usage. Bandwidth and disk utilization
will be computed or determined by WMIS Internet from time to time in developing
its product and service offerings. In addition, sessions on dial-up accounts
which exceed a reasonable time may be terminated in order to protect network
resources and preserve Service availability for other users. In the event
WMIS Internet determines that an account is exceeding the relevant bandwidth
or disk utilization, or frequently exceeding reasonable sessions times
for dial-up accounts, the account owner will generally be notified by e-mail.
If the excess use continues after such notification, the owner may be requested
to upgrade the account's Service agreement or to modify the activity creating
the excess use, or the account may be terminated.
If excessive bandwidth, disk space utilization or dial-up session
length is determined to adversely affect WMIS Internet's ability to provide
service, immediate action may be taken. The account owner may be notified
by e-mail as soon as practicable thereafter. |
Idle Timeouts
| Dial-up account sessions that use the WMIS Internet Service are
subject to idle timeouts. An account session may be determined to be idle
if there appears to be no interactive, human generated data received from
the remote user's computer system within a prescribed amount of time. |
Automated Data
| Data that is generated on a user's computer system automatically,
either by an automated program, script, automatic re-dialers or any other
software device, is considered automated data. Automated data of any kind
is not considered interactive use of the WMIS Internet Service, and as
such, may be disregarded in determining idle timeouts.
Subscribers to "unlimited usage" or "unlimited access" plans for
dial users may make reasonable use of the Service without a specific limit
on hours used and without paying more based on hourly usage. These plans
are not intended to provide full-time connections, however, and the Service
may be disconnected after a significant period of inactivity or after sessions
of excessive length. Subscribers should keep the connection open only when
actively using it, and may not use any automatic method to avoid inactivity
disconnect. Intentional use of automated data methods to avoid idle timeouts
on dial-up accounts is prohibited and grounds for account termination at
WMIS Internet's sole discretion. This includes the use of automatic redialers
to reinstate an idle connection.
Misuse of Subscriber Account
Internet access accounts cannot be transferred or used by anyone
other than the subscriber and members of the subscriber's immediate family.
Account sharing (other than among immediate family members) is strictly
prohibited. No more than one login session can be active at a time on a
subscriber's dial-up account. Accounts which have been transferred to other
parties, or which show other activity in violation of this condition, may
be terminated without notice. |
Service, Network and System Interference
| Subscribers may not attempt to interfere with or compromise the
operation of the WMIS Internet network in whole or part, to interfere with
any of the equipment comprising the system, or to access other accounts
or restricted areas of the system.
Subscribers may not use WMIS Internet's systems in a manner that
adversely affects the availability of its resources to other WMIS Internet
customers. |
Facility Usage
| Subscribers may only use those WMIS Internet Service online and
computing facilities and Service areas which have been authorized for subscriber
use. If access is protected by a password, subscribers are not to make
this password available to others or use the password(s) of others to gain
access to such areas. Subscribers may not attempt to find out the password
of another user, nor aid such attempt by any other person.
Subscribers may use WMIS Internet Service online and computing facilities
and Service areas only for authorized purposes.
Subscribers may not attempt to interfere with the proper or intended
operation of any computing facility.
Subscribers may not attempt to subvert -- or aid others to subvert
-- the security of any computing facility.
Subscribers may not interfere with use by any other authorized user,
nor compromise the confidentiality of WMIS Internet's or any other party's
internal business practices or records.
Any attempts, whether successful or not, to gain access to any computer
system or customer's data without consent is prohibited. |
Privacy
| It may be necessary for WMIS Internet employees or representatives
to examine system operational and accounting logs and other records to
resolve Service-related problems. WMIS Internet reserves the right to access
an account's mailbox or other features to resolve problems or mail system
errors.
In addition, WMIS Internet will cooperate with the appropriate legal
authorities or other parties in investigating claims of illegal activity,
including but not limited to illegal transfer or use of copyrighted material,
postings or e-mail containing threats of violence, or other illegal activity.
WMIS Internet makes no guarantee and assumes no liability for the
security of any data on any server including those designated as "secure
servers."
No computer system can be completely protected or should be considered
100% safe from intrusion. E-mail and other data transmissions over the
Internet may pass through many computer systems, and should not be considered
a secure means of communication unless encrypted. Even then, such information
is only as secure as the encryption method used.
WMIS Internet does not generally monitor the activity of accounts
except to measure system utilization and accumulate billing records.
However, in our efforts to protect the integrity of our Service and fulfill
any responsibility we may have as good citizens within the Internet community,
if we become aware of inappropriate use of the WMIS Internet Service we
may respond accordingly. |
Censorship
| WMIS Internet does not intend to censor the content of any newsgroups
or other communications passing through its systems. We believe such choices
should generally be left to the individual subscriber. Software tools
are available to screen a subscriber account's access to newsgroups and
Web sites that might be considered offensive. It is the subscriber's responsibility
to make use of such tools if desired.
Newsgroup postings and other e-mail messages sent via WMIS Internet
and the Internet are communications between the senders and consenting
receivers thereof, and WMIS Internet has neither the authority nor the
responsibility to regulate their content. The views and comments
expressed by WMIS Internet subscribers or other senders of such postings
or messages are solely those of their authors and do not reflect any review,
approval or endorsement by WMIS Internet. WMIS Internet will, however,
attempt to assist subscribers who continually receive e-mail they deem
to be objectionable and/or unsolicited e-mail and who notify WMIS Internet
of the problem. |
Illegal Activity
| Internet access and all other Services provided to WMIS Internet
subscribers may be used for lawful purposes only, and use by a subscriber
of the WMIS Internet Service for the transmission or storage of any information,
data, or material in violation of any federal or state regulation or law
(including, but not limited to, material protected by copyright, trade
secrets, and information that is confidential as a matter of law) is strictly
prohibited. The subscriber may not use the WMIS Internet Service to transmit
or store any information, data, material that is threatening, libelous,
or obscene. |
Copyright Infringement
| It is assumed that, unless otherwise specified by the sender, all
data distributed on the Internet by the sender is intended to remain the
intellectual property of the sender or the party who furnished such data
to the sender, and each subscriber transmitting any such data (or making
it available for download or other transmissions) is assumed to warrant
that he or she has full ownership rights or appropriate licenses to the
reports, documents, photographs, graphic images, audio files, video files
and other data placed on the subscriber's personal web pages or otherwise
transmitted. WMIS Internet subscribers are solely responsible for any actions
which may be necessary to protect ownership rights in such data. Subscribers
acknowledge that WMIS Internet has no control over the individuals using
the Internet and that WMIS Internet expressly does not warrant that any
individuals might not make copies of or otherwise infringe upon the subscriber's
information as distributed on the Internet.
Subscribers should be aware of the law of copyright as it affects
computer software and other information or materials available or accessible
on the Internet. A formal copyright notice need not be in evidence for
legal copyright protection to be in force. As a general rule, the
subscriber is the copyright owner of any file which that subscriber solely
creates for his or her own exclusive use. Any other file is copyright
either by its creator, by commercial vendors, or by other individual users,
and it is generally illegal for the subscriber to reproduce such file in
any part or in any form, except by permission of the copyright owner or
under an appropriate statutory exception.
Ownership of any software developed or modified by WMIS Internet
and all graphics, text or other information or content materials supplied
or furnished by WMIS Internet as part of the WMIS Internet Service or for
incorporation into a subscriber's personal Web page in connection with
the Service shall remain with WMIS Internet (or the party which supplied
such materials to WMIS Internet).
Removing or falsifying the source or origin of software or other
material contained in a file that a subscriber has uploaded is prohibited.
Knowingly receiving or downloading a file that cannot be legally
distributed is prohibited, even though a file may have been mailed or posted
notwithstanding such illegality. |
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E-mail
Notices from WMIS Internet
| Users may receive announcements from time to time from the WMIS
Internet Service via e-mail regarding various aspects of the Service, including
without limitation notices of feature upgrades or changes, Service-affecting
issues or events, special offers for Service users from WMIS Internet
distribution partners or other parties, etc. |
Unsolicited E-mail
| Sending mass, unsolicited e-mail by Service users is prohibited.
Using a WMIS Internet e-mail address to collect responses from unsolicited
commercial e-mail is prohibited.
Sending unsolicited e-mail advertising a service or web site, newsgroup,
etc. located or hosted within the WMIS Internet domain space or address
space, or service otherwise associated with WMIS Internet is prohibited
regardless of e-mail point of origin. |
Mail bombing
| Sending large volumes of unsolicited e-mail to a single user, or
group of users, commercial or otherwise, by Service users is prohibited. |
Harassment
| Sending outrageously threatening or harassing e-mail (for example,
making terroristic threats, or threatening physical injury or damage to
persons or property), especially after being requested to stop, is prohibited.
However, not every "flame" message or angry exchange of e-mail can automatically
be considered harassment. WMIS Internet is not responsible for the content
or tone of any e-mail or other transmissions of the subscribers to its
Service or other parties using the Internet, and subscribers or others
should not expect that WMIS Internet will attempt to mediate or otherwise
become involved in any particular disagreement or dispute between Internet
users. However, WMIS Internet will cooperate with appropriate law enforcement
agencies involved in investigating instances that may be reported to such
authorities by subscribers or other users who believe they are being subjected
to potentially unlawful harassment. |
Other E-mail related issues
| Subscribers also may not engage in the following activities while
using the WMIS Internet service:
Intercepting, redirecting or otherwise interfering or attempting
to interfere with e-mail intended for other parties;
Mailing or sending files that contain copyrighted, commercial software
or other material protected by intellectual property laws (or by rights
of privacy or publicity) unless the user owns or controls the rights thereto
or has received all necessary consents;
Knowingly or maliciously transmitting files that contain a virus
or corrupted data;
Knowingly deleting any author attributions, legal notices or proprietary
designations or labels in a file that the user mails or sends;
Publishing, posting, distributing or disseminating defamatory, infringing,
obscene or other unlawful material or information;
Using the WMIS Internet Service or systems to threaten, harass, stalk,
abuse, or otherwise violate the legal rights (including rights of privacy
and publicity) of others; |
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News
Newsgroup spamming
| Excessive cross-posting, or posting the same article to several
newsgroups, is prohibited. Generally accepted standards allow no more than
6 newsgroups, or cross-postings, for a single article or substantially
similar articles. Articles posted in violation of these policies may be
canceled. |
Off-topic or inappropriate newsgroup postings
| Generally, there is no restriction on content or postings, except
as defined by each newsgroup. Posting binaries to non-binary newsgroups
is not allowed. Posting of off-topic articles is prohibited. Please
note that commercial advertisements are off-topic in the vast majority
of newsgroups. |
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Internet Relay Chat (IRC)
Violation of any accepted policies on IRC servers and the use of
IRC bots is prohibited. If WMIS Internet is banned or threatened with being
banned or restricted from a server, the offending account may be terminated |
Miscellaneous
Any other behavior as determined by WMIS Internet to be unacceptable.
This includes any behavior deemed unacceptable by other ISPs, in violation
of generally acceptable "Netiquette" practices, behavior which causes WMIS
Internet to be viewed unfavorably by others, or other behavior which may
cause WMIS Internet to be adversely affected via e-mail or news blocking,
or which may cause WMIS Internet to appear on detrimental lists for spamming,
etc. |
Acceptable Use Policy Modifications
WMIS Internet reserves the right to modify its Acceptable Use Policies
at any time at its discretion. Such changes, or notice thereof, will generally
be posted online on the Service or otherwise electronically transmitted
to users over the Service. A subscriber's use of the Service after such
posting or other notice shall constitute acceptance of such policies by
the subscriber. |